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SKIN SUBS - Membership Terms

Provider

Memberships are managed via Aglow. By completing sign-up, you acknowledge and accept these terms as part of your membership.

Commitment & Cancellation

Your membership includes a minimum term, as outlined in your plan. Should you wish to cancel, 30 days’ written notice is required. Cancellations within the commitment period incur a 50% cancellation fee. Membership payments are non-refundable.

Appointments

24 hours’ notice is required to reschedule or cancel. Late cancellations or no-shows will result in the treatment being forfeited.

Upgrades & Downgrades

Memberships can be upgraded or downgraded with 30 days’ notice. Changes take effect in the next billing cycle.

Non-Transferable

All services, benefits, and discounts are for the member only.

Retail & Treatment Discounts

Valid on full-priced products and additional treatments only. Not valid with other offers.

Pause Policy

Memberships can be paused for up to 6 weeks per year for travel or medical reasons, with notice.

Payment Terms

Charged weekly via direct debit. Payments must be up to date to access benefits.

Treatment Usage

Treatments are to be used within the month they are due and do not roll over.

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